Privacy Policy
CIRCUS925 is operated by Summit Ave East LLC. This policy describes how circus925.com handles personal information.
Information we collect
We may collect information you provide through an order, account, contact form, or email signup, such as your name, email address, shipping address, billing details, order details, product selections, and message content. The site may also receive technical information such as device, browser, IP address, pages viewed, cookie-related data, and fraud-prevention signals.
How we use information
We use information to operate the site, process and fulfill orders, provide preorder and production updates, send campaign or release updates, answer requests, maintain security, prevent fraud, comply with legal obligations, understand campaign performance, and improve the customer experience.
Email subscribers may receive CIRCUS925, Soft Spoken Secret, release, campaign, or related archive updates and can unsubscribe through the link included in marketing emails.
Email, tags, and customer records
When email signup or purchase-sync tools are enabled, we may use audience tags or customer segments such as early access, product interest, buyer category, support level, or campaign participation. These tags help send relevant updates and manage fulfillment communication.
Service providers
We may share information needed to provide services with providers that support the store, including WordPress/WooCommerce services, Mailchimp, payment processing when enabled, shipping and fulfillment providers, analytics tools, security tools, and professional advisors. These providers receive information only as needed to perform their services or meet legal requirements.
Cookies and similar tools
The site may use essential cookies for storefront, checkout, account, security, and preference functions. It may also use analytics, embedded-media, marketing, or performance tools as configured on the site. You can control many cookies through browser settings; disabling some cookies may affect site features.
Retention
We retain information for as long as reasonably necessary for the purposes described here, including order fulfillment, production updates, recordkeeping, dispute handling, security, fraud prevention, tax/accounting needs, and legal obligations. Marketing subscription information is retained until you unsubscribe or ask us to remove it, subject to records we must keep.
Your choices and requests
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and records we must retain. You may also opt out of marketing email at any time. Send requests through the contact page.
Updates and contact
We may update this policy when site tools, campaigns, providers, or practices change. A published version will include a revised effective date. For privacy questions, use the contact page.